Facebook Confirms Cause For Its Worst Ever Global Outage

A woman prepares to log on to the Facebook website

On Thursday, Facebook said that it had finally found the culprit and fixed a technical issue that led to a widespread outage of near 24 hours across its main platform, Instagram and WhatsApp.

Yesterday, though, before Facebook provided its explanation, rumours circulated about the cause of the outage, including a distributed denial of service (DDoS) attack, a rumour the company was quick to shoot down.

Last November, a Facebook outage was attributed to a server problem, and a September disruption was said to be the result of "networking issues". WhatsApp and Facebook Messenger, two major rivals of Telegram are now recovering from that outage, and are set to retain their dominant positions.

Well, the company pointed to a change it had made to its system for the outage.

While this represented a major leap for the messaging app that prides itself as the most secured end-to-end encryption chat app, it remains to be seen if the huge number is sustainable.

A spokesman for the social network said the company was cooperating with investigators in multiple federal probes, without addressing the grand jury inquiry specifically.

A grand jury in NY has subpoenaed information from at least two major smartphone makers about such arrangements with Facebook, according to the Times. We've asked Facebook how it intends to resolve its issues with angry advertisers, but did not receive an immediate reply.

Facebook has an estimated 2.7 billion users of its various platforms, including WhatsApp and Instagram.

"We're aware that some people are now having trouble accessing the Facebook family of apps".

A US Justice Department investigation into the company's data-sharing practices broadened to include a grand jury, a person with knowledge of the matter said Wednesday. Regulators, and now prosecutors, appear intent on determining whether this was done in ways that let users know what was happening and protected privacy.

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